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Senior Solutions Architect - Enterprise Content Management

Date: Aug 8, 2017

Location: San Antonio, TX, US

Company: Tesoro Companies Inc.

Requisition ID: 57881


The ECM Solution Architect will be part of the Enterprise Content Management (ECM) Team. The ECM Team is primarily responsible for defining, establishing, implementing and deploying processes and solutions related to document capture, retrieval, management and archival for the SAP program.


  • Provide subject matter expertise (SME) related to the ECM Records Management (RM) domains, e.g. classification, retention, preservation, disposition, as well as associated technology components, e.g. OpenText Content Server, Archive Link, Extended ECM, Document Pipeline, Enterprise Scan, etc.
  • Lead and/or participate in ECM/Document Archiving related design workshops, gathering and understanding the business requirements, translating/mapping those requirements to business process solutions, aligning and rationalizing disparate requirements, identifying/managing gaps and addressing resultant change impacts.
  • Leverage SME to collaborate with business partners in the development of new ECM/Document Archiving related business processes aligned with best practices.
  • Collaborate on ECM/Document Archiving related technical blueprint deliverables capturing key requirements and process designs.
  • Collaborate with Tesoro business areas, IT colleagues, team members and cross-functional teams in application design, development, integration, testing, and deployment of OpenText ECM solutions.
  • Define/consult on ECM/Document Archiving related WRICEF requirements including workflows, reports, interfaces, conversions, enhancements, and forms.
  • Create/establish the ECM/Document Archiving related configuration and analysis needed to enable business processes.
  • Work closely with ECM Team, Process Teams, and Basis Team to define test scenarios and obtain client sign-off.
  • Update process related configuration of the ECM/Document Archiving technology solutions in response to new releases and patches.
  • Support the implementation of the global SAP / OpenText content management solution, across all SAP processes areas.


  • Bachelor’s degree in computer science, information systems or similarly related field of study or 4 or more years of directly related experience required.
  • Experience implementing OpenText as an archival solution
  • 2 or more years of content management/document management experience in a technical role.
  • 2 or more years of experience leading global SAP document archiving implementations.
  • 3 or more years of experience implementing OpenText as an archival solution for SAP.
  • In-depth knowledge of Document Archiving, Document Management, Configuration Management, Document Lifecycle, and Document Workflow technologies and associated best practices.
  • Broad technical knowledge of SAP business objects across all SAP modules.
  • Prior experience addressing the retention management and dispositioning of archived content.
  • Extensive knowledge and experience in configuring packaged applications running on Windows and Linux Operating Systems.
  • Ability to develop and evaluate alternative technical solutions to best meet the needs of the business.
  • Excellent procedural and regulatory documentation abilities.
  • Strong communication (oral/ written) and presentation skills and the ability to work well in a collaborative team environment.
  • Detail oriented, the ability to be self-directed, and possess excellent problem-solving skills.

Tesoro Corporation, a Fortune 100 company, is a leading independent refiner and marketer of petroleum products with a strategically focused presence in the western United States. Tesoro, through our subsidiaries, owns and operates seven refineries with a combined capacity of over 895,000 barrels per day. Our retail-marketing system includes over 2,400 retail stations under the ARCO®, Shell®, Exxon®, Mobil®, USA Gasoline™, Rebel™ and Tesoro® brands. Our full-service logistics business, a master limited partnership formed by Tesoro Corporation as Tesoro Logistics LP (TLLP), owns and operates 4,000 miles of crude oil, refined products and natural gas pipelines; 29 crude oil and refined products truck and marine terminals; 15 million barrels of storage capacity; two crude oil rail facilities; and four natural gas processing complexes. Headquartered in San Antonio, Texas, our operations span 18 states.

Our strength lies in our investment in employees and in their future. We measure success not only by the products we bring to our customers, or the financial results we deliver to our shareholders, but also by remaining true to our core values of safety and environmental stewardship, respect and integrity.

Discover your strengths and invest in your future by applying today.

Employees must be able to perform the essential functions of the job with or without reasonable accommodation.

Equal Opportunity Employer: Vet / Disability

Posting Notes: || San Antonio || Texas || United States (US) || SF:LI-SP-1 || |Information Technology || 78259 ||

Nearest Major Market: San Antonio

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