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Senior Functional Analyst - Enterprise Content Management

Date: Aug 8, 2017

Location: San Antonio, TX, US

Company: Tesoro Companies Inc.

Requisition ID: 57921


Implements and administers enterprise-wide document management systems and related procedures that allow the enterprise to capture, store, retrieve, share, and manage electronic records and documents. Identifies methods to streamline Document Management operations. This position is also responsible for performing quality control to ensure optimal availability of all electronic images while making sure that legal requirements with regards to record retention are adhered to. Must be proficient in all functions of the Document Management (DM) operations.

Delivers business solution services that meet customer needs and are aligned with IT strategies. Elicits, documents, and analyzes user requirements related to digital contents within enterprise. Collaborates with internal and external resources to administer, configure, secure, and troubleshoot the document management system (OpenText).


  • Analyzes customer requirements to design and implement a functional solution based upon best practices and in accordance with IT standards.
  • Engage the customers to obtain business requirement
  • Design functional specs that provide solutions to those requirements
  • Collaborate with development, testing and support teams in ensuring that specifications are correctly understood and implemented
  • Review test plans and scripts ensuring that all scenarios are covered
  • Manage projects
  • Engage in user acceptance
  • Provide training and governance
  • Provide subject matter expertise to development, testing, and support teams.
  • Documents details of requests according to IT governance framework, capture or update relevant knowledge and transitions product to support.


  • Minimum undergraduate degree in Information Systems, Business Administration or related field of study required.
  • SAP certification in solutions and components preferred.
  • Project management certification preferred.
  • Lean Six Sigma yellow belt or higher certification preferred.
  • Minimum 2 years SAP work experience required.
  • Minimum of 2 years of experience with OpenText ECM, xECM, ArchiveServer, ContentServer
  • Minimum 5 years experience supporting and delivering projects through a project life-cycle methodology required.
  • Minimum 5 years analytical and business requirements gathering experience on information technology team required.
  • IS-Oil experience preferred.

Tesoro Corporation, a Fortune 100 company, is a leading independent refiner and marketer of petroleum products with a strategically focused presence in the western United States. Tesoro, through our subsidiaries, owns and operates seven refineries with a combined capacity of over 895,000 barrels per day. Our retail-marketing system includes over 2,400 retail stations under the ARCO®, Shell®, Exxon®, Mobil®, USA Gasoline™, Rebel™ and Tesoro® brands. Our full-service logistics business, a master limited partnership formed by Tesoro Corporation as Tesoro Logistics LP (TLLP), owns and operates 4,000 miles of crude oil, refined products and natural gas pipelines; 29 crude oil and refined products truck and marine terminals; 15 million barrels of storage capacity; two crude oil rail facilities; and four natural gas processing complexes. Headquartered in San Antonio, Texas, our operations span 18 states.

Our strength lies in our investment in employees and in their future. We measure success not only by the products we bring to our customers, or the financial results we deliver to our shareholders, but also by remaining true to our core values of safety and environmental stewardship, respect and integrity.

Discover your strengths and invest in your future by applying today.

Employees must be able to perform the essential functions of the job with or without reasonable accommodation.

Equal Opportunity Employer: Vet / Disability

Posting Notes: || San Antonio || Texas || United States (US) || SF:LI-SP-1 || |Information Technology || 78259 ||

Nearest Major Market: San Antonio

Job Segment: Manager, ERP, Lean Six Sigma, Information Systems, SAP, Management, Technology