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Lead IT Vendor Contract Administrator

Date: Jun 1, 2017

Location: San Antonio, TX, US

Company: Tesoro Companies Inc.

Requisition ID: 56583


Responsible for managing the contract life cycle, which includes changes and modifications and the enforcement of performance clauses, including incentives and remedies. The IT vendor contract administrator acts as the key contact and subject matter expert for all contract-related and vendor activities. This includes assisting with negotiating contract terms, conditions, modifications, incentives and remedies, while working with key stakeholders to ensure that their requirements are met. Additionally, this position manages the contract execution process, resolving problems, mitigating delays, assisting with audits, mediating disputes and escalating issues.


  • Works alongside Supply Chain colleagues to assist with developing statements of work (SOWs) and understand any current requests for information (RFIs), requests for quotations (RFQs) and requests for proposal (RFPs) that are in the pipeline. Develops strong relationships with IT managers, business owners and IT Supply Chain. This will help to support enterprise objectives, influence key stakeholders and jointly develop strategic sourcing strategies.
  • Establishes contract management objectives, procedures, templates and workflow processes for vendor contracts and deliverable schedules. Tracks obligations, deliverables, and contract change notes. Manages and controls access to documents as appropriate.
  • Partners with Legal and Supply Chain representatives to develop and insert appropriate legal protections in contracts, as warranted. Responsible for ensuring pricing is competitive by commissioning benchmarks as needed during the lifetime of the deal.
  • Works with all teams to ensure that vendors are performing in accordance with existing requirements and regulatory obligations.
  • Develops a knowledge base of negotiating strategies, best practices, and negotiation personnel and teams. Make improvements to processes, procedures, workflow and organizational structures for contract management.
  • Administers commercial and financial arrangements with vendors to include billing, invoicing, performance incentives and remedies.
  • Works with vendors and key stakeholders to establish clear contract change control processes. Handles internal contract-related complaints or disagreements from the business or other internal stakeholders.
  • Track, gather and analyze market and industry trend data.


  • Bachelor's degree business, economics, psychology, computer science, mathematics, statistics or finance required.
  • 6 or more years of experience with negotiating and managing contract life cycles, with an emphasis on technology or IT service agreements required.
  • Prior experience managing large complex contracts in one or more IT categories, including hardware, software, service and communication required.
  • Experience working with all key departments (security, compliance, finance, tax, AP, legal and procurement), and knowledge of procurement and vendor management practices and certifications (CIPS, ITIL and COBIT) preferred.
  • ITIL experience desired, but not required

See What Its Like At Tesoro:

Tesoro Corporation, a Fortune 100 company, is a leading independent refiner and marketer of petroleum products with a strategically focused presence in the western United States. Tesoro, through our subsidiaries, owns and operates seven refineries with a combined capacity of over 895,000 barrels per day. Our retail-marketing system includes over 2,400 retail stations under the ARCO®, Shell®, Exxon®, Mobil®, USA Gasoline™, Rebel™ and Tesoro® brands. Our full-service logistics business, a master limited partnership formed by Tesoro Corporation as Tesoro Logistics LP (TLLP), owns and operates 4,000 miles of crude oil, refined products and natural gas pipelines; 29 crude oil and refined products truck and marine terminals; 15 million barrels of storage capacity; two crude oil rail facilities; and four natural gas processing complexes. Headquartered in San Antonio, Texas, our operations span 18 states.

Our strength lies in our investment in employees and in their future. We measure success not only by the products we bring to our customers, or the financial results we deliver to our shareholders, but also by remaining true to our core values of safety and environmental stewardship, respect and integrity.

Discover your strengths and invest in your future by applying today.

Employees must be able to perform the essential functions of the job with or without reasonable accommodation.

Equal Opportunity Employer: Vet / Disability

Posting Notes: || San Antonio || Texas || United States (US) || SF:LI-JR-2 || |Information Technology || 78259 ||

Nearest Major Market: San Antonio

Job Segment: Law, Computer Science, Logistics, Supply, Procurement, Legal, Technology, Operations